How can this happen? And how can the tanks be empty? I don't think the tanks would be empty if no one uses them. Can't the emergency masks be lowered for just the one person? There are a lot of questions that need
to be answered for this.
Lots of questions to be answered. Unfortunately not really. Fire extinguishers, first aid kits, torches, megaphones, an excess of life jackets and smoke hoods for the crew are the only things that you have to legally carry. O2 for the cockpit crew naturally has to be present. This is generally in a bottle and only for cockpit use. What is referred to in this article is portable O2. Now if the bottle is fitted it has to be full, if it is not full and cannot be refilled or replaced for what ever reason, it has to be removed from the aircraft and entered into the MDDR/HIL. The fact that two of the bottles where empty brings specific questions as to the actions of the crew in pre-flight cabin checks and the refusal to give O2, nothing more. This person would have ended up in the same state had the cabin crew reported the bottles as empty and they where removed. It is a cold way of looking at it, but that's that way it is.
Another thing that is not clear in the article is what sort of aircraft this was. It States AA, but that does not indicate the aircraft type. If it was a "larger" aircraft type, then I would have though that there would be more than two portable O2 bottles. The company that I work for has a minimum of four bottles on each aircraft and that is just for a 737. As for the emergency mask question, If I had been on the aircraft, then yes I could have done it, as could any maintenance tech. The only way to have done it would have been to let all of them down. This poses a couple of problems. Regardless what you tell the passengers, there will always be the f#ucking morons who would have donned the masks for what ever reason. Secondly, the PAX masks have a run time of about 12 minutes when pulled and activated. This person would have had to move seats every 12 minutes or so, but at least they would have lived. For my money, I would have dropped then masks and lived with the maintenance problem (inspection/replacement, and re-stowing the masks..................Somewhat better than the subsequent headlines and regardless of regulations the inevitable court case $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$.
Lastly passenger that have to have O2 as a way of life, have to contact the airline before hand (ticketing) and a special portable O2 bottle will be waiting for them at the aircraft.
Matt
PS with my company each aircraft has the following extras that are not compulsory;
Doctors kit (For doctors use ONLY, just in case we have a doctor as a passenger on board and you would be surprised how often it is the case.)
Portable O2 front and rear
Defibrillators. Air Berlin was the first airline in the world to make them standard fit on our aircraft

. Crew fully trained in use. Again you would be surprised how often the are used.
PPS Not a good PR week for AA. Two emergency landings days apart and a dead PAX
"A bit of a pickle" - British translation: A catastrophically bad situation with potentially fatal consequences.
PETA

People Eating Tasty Animals.
B1 (Cat C) licenced engineer, Boeing 737NG 600/700/800/900 Airbus A318/19/20/21 and Dash8 Q-400
1. Captain, if the problem is not entered into the technical logbook.........then the aircraft does not have a problem.
2. And, if you have time to write the fault on a napkin and attach to it to the yoke.........you have time to write it in the tech log....see point 1.