Alphasim

General discussion about payware add-ons

Alphasim

Postby gr31 » Thu Dec 30, 2004 12:29 pm

I noticed the following problems with two Alphasim products, has anyone else noticed this??

1.  The yaw damper was not turned on (common problem, easily corrected) on both B-36 and C-141.
2.  The Nav 1 radio in the C-141B could not be tuned (1,1,1 in aircraft.cfg should be 1,0,1).
3.   Upon checking the C-141A aircraft.cfg, I found that the entire [radios] section was missing!
4.   The secondary panel of the C-141 that includes the AP is like a piece of fiction that don't fit the story, ill conceived, out of place and doesn't have the correct instruments (like air speed).
5.   There is no "Engineer" panel for either aircraft, and no way to start the engines other than Ctl-E (why???).

Considering the price of these two, I expected better. I don't think I'll buy any more Alphasim products!
Snakedriver 70/71
User avatar
gr31
2nd Lieutenant
2nd Lieutenant
 
Posts: 95
Joined: Thu Jul 15, 2004 10:36 am

Re: Alphasim

Postby chomp_rock » Thu Dec 30, 2004 12:55 pm

That is horrible (payware period is horrible). You should ask for a refund because they did, in effect, sell you a defective product.
AMD Athlon 64 3700+
GeForce FX5200 256Mb
1GB DDR400 DC
Seagate 500Gb SATA-300 HDD
Windows XP Professional X64 Edition


That's right, I'm now using an AMD! I decided to give them another try and they
User avatar
chomp_rock
Major
Major
 
Posts: 2411
Joined: Wed Jul 10, 2002 2:23 pm

Re: Alphasim

Postby planespotter » Tue Jan 04, 2005 3:44 pm

have you tried asking about this problem on the Alpha Sim forums?

Phil is very quick with a reply and usually a fix.

If not most of the forum members there know how to fix things
If there is an airshow with in 2 states of me I'm there
Image
planespotter
Captain
Captain
 
Posts: 797
Joined: Tue Nov 26, 2002 6:57 pm
Location: KPSM

Re: Alphasim

Postby jordonj » Tue Jan 04, 2005 8:44 pm

I recently bought a product from Factory Flight Simulations, and had a problem.  They were very prompt in getting back to me.  

I can say the same for Bill Lyons, Carenado, and FSD.

Try e-mailing them about the problem...they will probably be quick to fix it!
My first flight in a 172 on August 20, 2004
Image

Doing the right thing is more important than doing the thing right. (P. Drucker)

When all think alike, then no one i
User avatar
jordonj
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 5314
Joined: Mon Jun 14, 2004 11:40 pm
Location: Michigan

Re: Alphasim

Postby SaVas » Thu Jan 06, 2005 10:16 am

Definitely contact them. Although I agree their interiors tend to be lacking in functionality, especially in VC, most arent badly priced. I would suspect around the $15 would be more attuned to the quality though.
My life is like the movie Office Space
User avatar
SaVas
Major
Major
 
Posts: 2534
Joined: Thu Sep 04, 2003 11:58 am
Location: St. Louis, MO

Re: Alphasim

Postby gr31 » Fri Jan 07, 2005 11:50 pm

I guess I should have said it a little differently. I found and corrected the problems noted. But as far as I can tell, these two products have been on sale for some time, at $12 & $16, with these errors left uncorrected! I find that a little unprofessional. But I'll leave it at that since I don't want to start any "flame wars" here (which is also why I won't post this on their board where it could be taken as "trolling").
Snakedriver 70/71
User avatar
gr31
2nd Lieutenant
2nd Lieutenant
 
Posts: 95
Joined: Thu Jul 15, 2004 10:36 am

Re: Alphasim

Postby SaVas » Thu Jan 13, 2005 12:29 pm

flame wars and discussing problems/errors with  payware in a level headed way are two completely different things.

Flame wars are just open ended attempts at degrading someone/something/company for no apparent reason other than to be inciteful.

Now discussions as you are aware, even if negatively criticising something in this case something you bought with hard earned money, is perfectly logical, when you describe the problem(s) in detail.
My life is like the movie Office Space
User avatar
SaVas
Major
Major
 
Posts: 2534
Joined: Thu Sep 04, 2003 11:58 am
Location: St. Louis, MO


Return to Payware

Who is online

Users browsing this forum: No registered users and 563 guests