Help with Lago

[John Elrod]

I'm sorry if this is n't the correct forum but I didn't know where else to put it and I have trieed everything I know to solve the problem myself.

I purchased FSLogbook from the Lago sit the middle of last week.  It was the download version for 14.99 Euro.  ON their site they state taht when you pruchase you will receive a registration key to activate the software.  Well I purchased, they charged my card, I received an email receipt that said I would receive my registration key within 24 hours.  That was 7 days ago and I still haven't received anything.  I have emailed both Lago and the bank they use for their online orders, (Sella.it) 6 times and received no response from anyone.

I ate the cost of an international phone call yesterday and called Sella and Lago but no one spoke English so after 10 minutes with Lago and about 3 with Sella I was hung up on.

Does anyone here have any ideas?  I don't knw where to go form here.

John

[FSTipster]

LAGO are usually very good with this kind of thing. I'm surprised you've had the problems you have.

Send me an e-mail I can reply to John.  fstipster@hotmail.com

[codered]

Go to the Lago website and get on their forum.  You can get there by selecting Forum form the menu on the left side.  They are very good about reviewing their forum and answering questions.  I have got all my Lago questions answered by their forum.....

Good luck...

[Fozzer]

Like Codered said....
Anyone who has a LAGO product is well advised to join the LAGO Forum...
The really are a very helpful lot and the actual designers of the programs will answer your registration and other questions... ....!

Go here...

http://forum.videogame.it/cgi-bin/ultim ... DaysPrune=


Cheers...
Paul.
(England).

[BE58D]

Try following this link and enter the e-mail address you used when you purchased it.  This will automatically send you the unlock code, provided you did buy it (which I am sure you did).

http://www.lagoonline.com/ENG/registra/retriving.asp

[John Elrod]

Thanks everyone.  I went back over to the Lago webpage and found an email for Yoda and he took care of it for me.  I received an email from the sella bank people that they had sent it to the wrong address, but all is well in mudville.

Thanks again and BTW FSLogbook is great!

John

[Fozzer]

Hi John.... ...!
It's a fantastic feeling when everything comes right in the end..... ...!
Woo-Hoo...!!
Enjoy all your LAGO programs.... ...!

Cheers mate ... ...!
Paul.
(England).

P.S. ..don't forget to keep your eye on the LAGO Forum for all the latest news... ...!