Windows 7 problem/s

[donby]

Can someone please help me: I have downloaded a file from a website and when I save it, it goes to C:\User\Alan\Downloads but when I want to extract all it then gives me a drop box and tells me, Before you can extract files must copy files to this compressed(zipped)folder....where is the compressed zipped folder???

[Spitfire_Ace]

Try creating a new folder on your desktop and saving the file that you are going to download to the new folder. Then open the new folder and it should show up as a compressed zip. You should then be able to extract all.

[Boikat]

It should have already shown up as a ZIP in his download folder.  Right click on the downloaded folder, and select "Properties".  It may not be a zip.

donby, could you provide a link to the download?

[jlab58]

i dont know if it could help, i also run on win 7,but everytime i download a file zip or not i put it directly on my office and work from there. if i go in c: users, my name i notice there's a little lock icon there. i may be wrong but i think it's some sort of protection that could prevent you from working that file. bottom line try the office.

[patchz]

His problem is not finding the folder, he got an empty folder in the download. I sent him an email explaining and to try downloading the file again. He may have closed his browser before the download was complete, but not necessarily. I had this happen a while back and I know the download was complete before I closed the browser. I just downloaded the file again and it worked the second time.