Sounds more like the airplane is too heavy for the altitude. Cruise at a lower altitude for a while, then try a higher altitude. You may have to do this at a couple of altitudes until you can operate at your highest cruising altitude. This is the way it works in the real world.
If you could find an operating manual for the airplane, you'll be able to find the applicable charts.
Arts
Sounds more like the airplane is too heavy for the altitude. Cruise at a lower altitude for a while, then try a higher altitude. You may have to do this at a couple of altitudes until you can operate at your highest cruising altitude. This is the way it works in the real world.
If you could find an operating manual for the airplane, you'll be able to find the applicable charts.
Arts
Well thats exacly what i did and 50 min later i made up to 37000 feet.
Like i said before i never experience this problem before with any other plane,not even with the pmdg 747-400.
When 747-200 were common I often heared the pilots ask for a higher lever say from 270 to 290 and the controller say he could have 310 but the reply was negative I'm too heavy at this time.
I remember at the time the 767 went into service it was said it was the first commercial jet airliner that could take off at max load and climb to service ceiling without having to nurse it up to the higher levels as weight came off............how true that is I can't say but it shows that earlier types were not able to do this.
Another type of clearence I would here is being to told clim to a higher level at a given time which could be 30,40, 50 minuetes ahead.
In this case I would go for overload but you can checj this.
Do as you have been doing and when you get the problem, paused the sim, reduce the load and see what happens.
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