Windows shutting down

[expat]

Nick,

Thanks for your help.  I have downloaded and installed 169.13. I as you suggested. At this time all seems to be running as it should however, I have not been able to test the standby function yet as my 5 year old is playing some games he got for Christmas and had been very patient whilst I followed your instructions. Thank goodness for laptops and wireless lans. I have only had it 3 weeks and am already wondering how we got by without it before. Just got to get my head around Vista now

Once I have been able to leave the computer on standby test I will post the result.

Matt

[NickN]

[quote]Nick,

Thanks for your help.

[expat]

Hi Nick

Well all the finger crossing just gave me cramp Unfortunately the XP is still shutting down after it has been on standby by. Do you have any other ideas? If not, I can live with it it. I suppose in the bigger picture of Windows type problems this is a rather minor one, just annoying more than anything.

Thanks

Matt

[NickN]

Matt, just for giggles, post the Power Properites tabs here so I can see how it is set up

Control Panel - Power Options

Post a snag of all 4 tabs

and then post a snag of the screen saver tab ... right click desktop, properties, screen saver

[expat]

Matt, just for giggles, post the Power Properites tabs here so I can see how it is set up

Control Panel - Power Options

Post a snag of all 4 tabs

and then post a snag of the screen saver tab ... right click desktop, properties, screen saver

Nick, Sorry for the late reply, but work got in the way.
I could post what you are asking for, but there is one fly in the ointment. Whilst being a Brit, my XP is in German. So before I do, will that be a problem or could you tell me what you would be looking for.

Thanks
Matt

[NickN]

[expat]

[quote]
   
Stellen Sie die Images hier. Ich werde sie

[NickN]

[quote][quote]

[NickN]

[quote][quote]

[expat]

Hi Nick; sorry for the delay in replying, but work has been really interfering with my social life. I have done what you suggested, but reading through what you wrote, made me think of one small extra point that may help you more than me. When the computer is put in standby and reactivated within a couple of minutes due to forgetting something for example, it starts up fine. The power down occurs when it has been in standby for some time. Does this help any? For that reason I will put my computer to sleep now and post a reply after a couple of hours.

Matt

[NickN]

Hi Nick; sorry for the delay in replying, but work has been really interfering with my social life. I have done what you suggested, but reading through what you wrote, made me think of one small extra point that may help you more than me. When the computer is put in standby and reactivated within a couple of minutes due to forgetting something for example, it starts up fine. The power down occurs when it has been in standby for some time. Does this help any? For that reason I will put my computer to sleep now and post a reply after a couple of hours.

Matt

Thanks for the update, yes that can add a clue and is actually in line with why I want to switch modes. I want to see if the same results occur in Hibernate mode. Since we are eliminating some electronics and switching to a cache version of standby it may tell me more and the fact that it does not crash unless it sits for some time in sleep mode would confirm things if hubernate does not display the same crash after sitting.

[expat]

Hi Nick; sorry for the delay in replying, but work has been really interfering with my social life. I have done what you suggested, but reading through what you wrote, made me think of one small extra point that may help you more than me. When the computer is put in standby and reactivated within a couple of minutes due to forgetting something for example, it starts up fine. The power down occurs when it has been in standby for some time. Does this help any? For that reason I will put my computer to sleep now and post a reply after a couple of hours.

Matt

Thanks for the update, yes that can add a clue and is actually in line with why I want to switch modes. I want to see if the same results occur in Hibernate mode. Since we are eliminating some electronics and switching to a cache version of standby it may tell me more and the fact that it does not crash unless it sits for some time in sleep mode would confirm things if hubernate does not display the same crash after sitting.

Hi Nick
I would have updated sooner, but due o the site update I could not get in yesterday. I am still getting the same problem with hibernate mode too. What can we do now, or is it a case of learning to live with it, or more to the point, not going to standby and just turning off my monitor.

Matt

[NickN]

Well that confirms the issue is most likely related to ACPI wakeup and the video driver, assuming this is a video driver problem. The fact that it started after the VC was replaced pretty much places that component as the culprit and it is the most common reason for such a crash.

All the info I have gotten back in the news groups indicates this is a huge issue with Vista and the 85-8800 card drivers

I suggest you wait for the next "official" release driver and try the upgrade. The current offering is 169.21

The only other thing I can think of is a BIOS update which may address the issue from the other end. See if the computer maker has a BIOS update available for it. You can check the BIOS revision using the software CPUz and verify it is the latest.

[expat]

Well that confirms the issue is most likely related to ACPI wakeup and the video driver, assuming this is a video driver problem. The fact that it started after the VC was replaced pretty much places that component as the culprit and it is the most common reason for such a crash.

All the info I have gotten back in the news groups indicates this is a huge issue with Vista and the 85-8800 card drivers

I suggest you wait for the next "official" release driver and try the upgrade. The current offering is 169.21

The only other thing I can think of is a BIOS update which may address the issue from the other end. See if the computer maker has a BIOS update available for it. You can check the BIOS revision using the software CPUz and verify it is the latest.

Hi Nick

I do hate giving out dribs and drabs of info, but not being a computer person, I keep finding info for you by accident when looking at other things that you have mentioned. Whist checking my BIOS, I came across a wakeup mode that is set to "USB S3". Does this shed any light on the subject?

Matt

[NickN]

That is wakeup mode which looks to me to be set for a USB network adapter to tickle the system remote (from the net or LAN and wake it up. I have seen some strange things in BIOS settings that can cause problems/results

What are the other options with that setting... just USB/S3 and disabled?

If thats all there is you can disable that but I do not see it as a reason for the issue. but, as I said, I have seen some real strange winners over the years in BIOS designs.