Windows shutting down

Graphics Cards, Sound Cards, Joysticks, Computers, etc. Ask or advise here!

Windows shutting down

Postby expat » Thu Jan 03, 2008 8:49 am

Not sure if this is a hardware or software problem, so 50/50 it is in the right or wrong place.

I put my computer on standby, come back to it and either press a key or move the mouse it comes back to life but then shuts down. Not a pull the plug shut down, but a normal shut down as if I have selected it. Any ideas??

Thanks

Matt

PS it has been doing it for a while, before my email question in Software. Now it is happening enough to really p#ss me off.
"A bit of a pickle" - British translation: A catastrophically bad situation with potentially fatal consequences.

PETA Image People Eating Tasty Animals.

B1 (Cat C) licenced engineer, Boeing 737NG 600/700/800/900 Airbus A318/19/20/21 and Dash8 Q-400
1. Captain, if the problem is not entered into the technical logbook.........then the aircraft does not have a problem.
2. And, if you have time to write the fault on a napkin and attach to it to the yoke.........you have time to write it in the tech log....see point 1.
User avatar
expat
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 8679
Joined: Tue Apr 19, 2005 3:06 am
Location: Deep behind enemy lines....

Re: Windows shutting down

Postby NickN » Thu Jan 03, 2008 11:57 am

Typically resume from hibernate, standby or sleep issues are releated to the video/sound card drivers or incorrect power management BIOS settings, or, missing Windows updates to address such issues.

And I have even seen combinations of all of the above.

I do not use such features simply because they leave the memory in a constant loaded state, load the memory on resume and its better to either leave the system 24/7 on allowing the screen to go to sleep and rebooting after a large memory draining program such as MSFS has run, or shutting completely down to flush the memory for clean boot operation. especially after a flight.


I leave mine on 24/7 without any standby power management set. The power scheme I use is "Always On"
Last edited by NickN on Thu Jan 03, 2008 12:07 pm, edited 1 time in total.
User avatar
NickN
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 6317
Joined: Mon Sep 05, 2005 12:57 pm

Re: Windows shutting down

Postby expat » Thu Jan 03, 2008 12:22 pm



Typically resume from hibernate, standby or sleep issues are releated to the video/sound card drivers or incorrect power management BIOS settings, or, missing Windows updates to address such issues.


Hi Nick, Thanks for the input. The BIOS setting have not been touched, but I have installed a nice new graphics card. The problem started about the same time as the new card went in. It is a GeForce 8600GT 1024MB on board. Should I try a driver update or "something else", computers are not my thing, but if your 737 or Air Bus is AOG, give me a call ;D

Thanks

Matt
"A bit of a pickle" - British translation: A catastrophically bad situation with potentially fatal consequences.

PETA Image People Eating Tasty Animals.

B1 (Cat C) licenced engineer, Boeing 737NG 600/700/800/900 Airbus A318/19/20/21 and Dash8 Q-400
1. Captain, if the problem is not entered into the technical logbook.........then the aircraft does not have a problem.
2. And, if you have time to write the fault on a napkin and attach to it to the yoke.........you have time to write it in the tech log....see point 1.
User avatar
expat
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 8679
Joined: Tue Apr 19, 2005 3:06 am
Location: Deep behind enemy lines....

Re: Windows shutting down

Postby NickN » Thu Jan 03, 2008 2:51 pm

Check the release notes for the drivers you are using. Sometimes they will state issues like that are present.

Usually it is a video driver clash which causes it more than anything else.

In the BIOS there are different standby settings... S1, S3, etc,.... try changing to another and see if it still happens. Sometimes its just a matter of changing modes.

I have also seen video (monitor) standby mode settings changes in a BIOS correct the problem

Every BIOS is different so without knowing what is on the screen in your BIOS and what the board supports I can not even guess at what to suggest.
Last edited by NickN on Thu Jan 03, 2008 2:52 pm, edited 1 time in total.
User avatar
NickN
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 6317
Joined: Mon Sep 05, 2005 12:57 pm

Re: Windows shutting down

Postby ozzy72 » Thu Jan 03, 2008 4:40 pm

Matt what was your previous graphics card? There have been a few known issues with graphics card changes ;)

Mark
Image
There are two types of aeroplane, Spitfires and everything else that wishes it was a Spitfire!
User avatar
ozzy72
Administrator
Administrator
 
Posts: 33284
Joined: Fri May 24, 2002 4:45 am
Location: Madsville

Re: Windows shutting down

Postby expat » Fri Jan 04, 2008 12:13 am

Matt what was your previous graphics card? There have been a few known issues with graphics card changes ;)

Mark



That was also an Nvidia, but all I can recall was it was rubbish. 256MB and robbed another 256MB of my RAM to pose at 512MB >:(

Matt
"A bit of a pickle" - British translation: A catastrophically bad situation with potentially fatal consequences.

PETA Image People Eating Tasty Animals.

B1 (Cat C) licenced engineer, Boeing 737NG 600/700/800/900 Airbus A318/19/20/21 and Dash8 Q-400
1. Captain, if the problem is not entered into the technical logbook.........then the aircraft does not have a problem.
2. And, if you have time to write the fault on a napkin and attach to it to the yoke.........you have time to write it in the tech log....see point 1.
User avatar
expat
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 8679
Joined: Tue Apr 19, 2005 3:06 am
Location: Deep behind enemy lines....

Re: Windows shutting down

Postby NickN » Fri Jan 04, 2008 2:11 pm

Is this XP or Vista?

Either way, go into the BIOS and into the power management area and check to see which standby it is set to. If it is set to S1, switch it to S3 and see if the problem persists

There are know issues with (newer) Nvidia and ATI drivers in Vista and resume from Hibernate or Sleep. I was not aware of XP issues but then again I do not use the feature and have not seen anything repeated about it in the news groups. I have seen the issue in the past with XP and 9 times out of 10 its a video driver issue coupled with the BIOS.
Last edited by NickN on Fri Jan 04, 2008 2:52 pm, edited 1 time in total.
User avatar
NickN
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 6317
Joined: Mon Sep 05, 2005 12:57 pm

Re: Windows shutting down

Postby expat » Fri Jan 04, 2008 7:26 pm

Is this XP or Vista?

Either way, go into the BIOS and into the power management area and check to see which standby it is set to. If it is set to S1, switch it to S3 and see if the problem persists

There are know issues with (newer) Nvidia and ATI drivers in Vista and resume from Hibernate or Sleep. I was not aware of XP issues but then again I do not use the feature and have not seen anything repeated about it in the news groups. I have seen the issue in the past with XP and 9 times out of 10 its a video driver issue coupled with the BIOS.


Sorry, I forgot to say, XP.
I did check in the BIOS, but I found nothing to with S1 or S3, just that the power down setting and sleep where "enabled".

Matt
"A bit of a pickle" - British translation: A catastrophically bad situation with potentially fatal consequences.

PETA Image People Eating Tasty Animals.

B1 (Cat C) licenced engineer, Boeing 737NG 600/700/800/900 Airbus A318/19/20/21 and Dash8 Q-400
1. Captain, if the problem is not entered into the technical logbook.........then the aircraft does not have a problem.
2. And, if you have time to write the fault on a napkin and attach to it to the yoke.........you have time to write it in the tech log....see point 1.
User avatar
expat
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 8679
Joined: Tue Apr 19, 2005 3:06 am
Location: Deep behind enemy lines....

Re: Windows shutting down

Postby NickN » Fri Jan 04, 2008 8:07 pm

OK Matt then that means you have a generic BIOS in which there is no way to change the type of sleep or standby control

I will throw this into the news groups for ATi driver issues and see if anything pops up. If it does I will post it here.

As I recall, you upgraded to a 1950 pro?
User avatar
NickN
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 6317
Joined: Mon Sep 05, 2005 12:57 pm

Re: Windows shutting down

Postby expat » Fri Jan 04, 2008 9:53 pm


OK Matt then that means you have a generic BIOS in which there is no way to change the type of sleep or standby control

I will throw this into the news groups for ATi driver issues and see if anything pops up. If it does I will post it here.

As I recall, you upgraded to a 1950 pro?


Thanks Nick I would be grateful of any input, this is driving me mad. Right or wrong for the computer, I just don't like to leave it on when not in use and a complete power up and down takes just so long when it is just a quick email check for example. Also, it was a GeForce 8600GT 1024MB on board that I upgraded to.

Thanks again

Matt
"A bit of a pickle" - British translation: A catastrophically bad situation with potentially fatal consequences.

PETA Image People Eating Tasty Animals.

B1 (Cat C) licenced engineer, Boeing 737NG 600/700/800/900 Airbus A318/19/20/21 and Dash8 Q-400
1. Captain, if the problem is not entered into the technical logbook.........then the aircraft does not have a problem.
2. And, if you have time to write the fault on a napkin and attach to it to the yoke.........you have time to write it in the tech log....see point 1.
User avatar
expat
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 8679
Joined: Tue Apr 19, 2005 3:06 am
Location: Deep behind enemy lines....

Re: Windows shutting down

Postby NickN » Sat Jan 05, 2008 12:06 am

Oh, ok.. it must have been someone else here who had the 1950 pro

Alright, I posted it so if I get a nibble I will post the results here


I do know Nv listed "Fixes a resume from Sleep/Hibernate issue with GeForce 8800 GT" for the 169.13 betas in XP. And since your core comes from the same production run I bet its a driver issue, plain and simple.

The 8600 is the same silicone as the 8800GT. Nvidia simply bins them based on the core passing inspections. If the silicone can not perform to 8800 specs they test it for reduced ability and if that test passes it gets used for the lower speed/shader product. That being the case then the same 8800GT 'resume from sleep' issue can affect the 8600 too.


post the driver revision you are using
Last edited by NickN on Sat Jan 05, 2008 12:48 am, edited 1 time in total.
User avatar
NickN
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 6317
Joined: Mon Sep 05, 2005 12:57 pm

Re: Windows shutting down

Postby expat » Sat Jan 05, 2008 1:14 am

That is very interesting about the chip selection process. I suppose it make sense, saves throwing away something that could be down rated if it does not pass the first test. Is that an industry standard practice?
The driver version is; 6.14.11.6218 (I hope that is what you mean, as found in hardware manager)

Matt
"A bit of a pickle" - British translation: A catastrophically bad situation with potentially fatal consequences.

PETA Image People Eating Tasty Animals.

B1 (Cat C) licenced engineer, Boeing 737NG 600/700/800/900 Airbus A318/19/20/21 and Dash8 Q-400
1. Captain, if the problem is not entered into the technical logbook.........then the aircraft does not have a problem.
2. And, if you have time to write the fault on a napkin and attach to it to the yoke.........you have time to write it in the tech log....see point 1.
User avatar
expat
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 8679
Joined: Tue Apr 19, 2005 3:06 am
Location: Deep behind enemy lines....

Re: Windows shutting down

Postby NickN » Sat Jan 05, 2008 1:25 am

Last edited by NickN on Sat Jan 05, 2008 1:26 am, edited 1 time in total.
User avatar
NickN
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 6317
Joined: Mon Sep 05, 2005 12:57 pm

Re: Windows shutting down

Postby NickN » Sat Jan 05, 2008 1:39 am

Yes, it is standard practice in GPU and CPU production

Had the resolution for standby said 8800GTS or 8800GTX I would not think the driver update would help because they are not making those cores anymore. The 8800GT replaced the GTS and the ultra/GTX/GTS are being allowed to run out of stock.
Last edited by NickN on Sat Jan 05, 2008 1:40 am, edited 1 time in total.
User avatar
NickN
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 6317
Joined: Mon Sep 05, 2005 12:57 pm

Re: Windows shutting down

Postby NickN » Sat Jan 05, 2008 1:47 am

One other thing Matt

This may be an issue specific to the card electronics instead of the core. My thought is its worth the driver upgrade to check since the core comes from the same production run and it is listed at Nvidia as an issue in XP.
User avatar
NickN
Lieutenant Colonel
Lieutenant Colonel
 
Posts: 6317
Joined: Mon Sep 05, 2005 12:57 pm

Next

Return to Hardware

Who is online

Users browsing this forum: No registered users and 521 guests