New Soundcard Error..

[|| Andy ||]

Well it seems to me that the soundcard isnt compatible from this error message... but to have there chip on my motherboard i presume is near impossible, coming from most manufacturers...

Anyway, heres the message..



Please help guys.. i know jack all about soundcards..

[the_autopilot]

Try reinstalling the driver.

[|| Andy ||]

Thats from installing the driver.. it wont let me..

[the_autopilot]

That means the driver does not recognize your sound card.

Hmm. Test the card in another PC to see if it still works.

[Weather_Man]

What soundcard are you installing? Have you disabled the onboard sound in the BIOS?

[|| Andy ||]

I tried disabiling it, but it doesnt change the error message....

The Soundcard:
http://kiss-components.com/ViewItem.php?ItemID=57

[Fozzer]

...has "Plug and Play" actually detected your new sound card...?
Have a peek in Start > Run > dxdiag.....and see if it appears there under "Sound", (you can also test it there as well)...

Cheers...!

Paul.

[|| Andy ||]

Nope, it hasnt  ???

[Fozzer]

Nope, it hasnt  ???

so.....
What did you try...?
...and what were the results...?

Is the card firmly pressed into the PCI slot...?
Have you tried fitting it into a different PCI slot, (conflicts?)...?
Did you delete/uninstall the drivers from the previous sound card...?
Did you disable the onboard sound in the BIOS...?

....need more info than "Nope"......!!


Did your previous sound card work OK...?
Did the gameport on the previous sound card work OK...?

Paul.....Creative Labs sound... ...!

[|| Andy ||]

Right..
On the dxdiag thing, it said that..

Realtek AC97 audio (the old one)

This old one is a  onboard soundcard, and yes it worked fine..

The new one was reckognised by XP, and started installing the drivers..

But it didnt work,

So i went into the disk using 'my computer', ran the setup,
n' clicked Install Drivers, then that error message came up...

Did you delete/uninstall the drivers from the previous sound card...?
Did you disable the onboard sound in the BIOS...?

No, cause its onboard and i dont know how to

and

Yes, but it didnt help, so its now enabled, while i can figure this out..

Did your previous sound card work OK...?
Did the gameport on the previous sound card work OK...?

Yes

And

I didnt have a gameport on the computer before, hence me getting the new soundcard..

[Fozzer]

Try this...

Start/Settings/Control panel/System/Hardware/Device manager > Sound, video and game controllers.

Right clicking on the entries will allow yo to perform various functions...up-grade, add, delete, disable, etc, etc.

Check if your card appears there.
Disable any entries you dont want to run.
...are there any "question marks" there indicating problems...?
give it a try...!

Are you sure your drivers are suitable for Win XP...?
My Creative Labs 1024 card drivers are only suitable for Win '98...but the actual hardware card functions ok...!

Paul.

[|| Andy ||]

No the card doesnt even appear in there..
The old one does...


This is annoying me now..  :'(

And the drivers are compatible with XP

[Fozzer]

No the card doesnt even appear in there..
The old one does...


This is annoying me now..  :'(

And the drivers are compatible with XP

If you haven't got another computer to try it out on, (a mate's?), I rather suspect it may be a dodgy card if Plug-n-Play does not recognise it...?

The specification looks good, and the price is fine, but it's not a make that I've come across before..!

Paul.

[|| Andy ||]

I'll send a email to the company asking what to do,

Thanks for all your efforts

[Fozzer]

I'll send a email to the company asking what to do,

Thanks for all your efforts

Andrew...

If you manage to get it sorted, let us know the result here, to complete this thread... ...!

Cheers...!

Paul.... ...!