Boomerang, I don't understand what you have against Microsoft being able to collect free feedback from sites like this.
After all this makes it alot easier to identify peoples problems and improve the game by including fixes in their patches.
Biggles
I agree.
Let me clarify: I don't have anything against Microsoft, or the collection of "free" feedback from the site. As I stated before, I like the game.
My point being that it is not apparent that Microsoft are here, looking at the feedback and providing support.
There probably is Microsoft staff checking the site, but their presence is not apparent. This gives end users the impression that there is no "official" support structure, which in turn leads to dissatisfaction.
Perhaps if their signatures identified them as staff, then end users would see their posts and be encouraged by their presence.
How do I know whether a particular issue has been taken on board by Microsoft and is being looked into? ???
Who do I turn to if my posted problem has no replies in another months time?
BTW When I do get a connection to the server, the game runs beautifully and I enjoy it immensely ;D
Which is why, I feel very frustrated when I can't connect, which is most of the time. :(
