Issues downloading from the site

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Issues downloading from the site

Postby Faracus » Mon Aug 01, 2011 2:13 am

I have downloaded many files previously from the site, and I love the service, but now when I am trying to download files I am getting the following errors for any file that I try to download (so far only from the FSX Military page)

Firefox can't establish a connection to the server at simviation.com:8888.

the url is showing up as http://simviation.com:8888/download?fil ... 16b75b7695
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Re: Issues downloading from the site

Postby pete » Mon Aug 01, 2011 12:21 pm

Hello,

Situations like this are always temporary.

Just tried and the links works ok.

Let me know if you have further problems.

Thank you.

Pete
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Re: Issues downloading from the site

Postby Faracus » Mon Aug 01, 2011 3:14 pm

Just tryed again with firefox, still no luck, same error message.

Same with IE.

Update: Right now the main site is crawling slow, maybe i'm timing out before I can make a connection to the download servers, but I can't see where in Firefox I can increase the time out limit.
Last edited by Faracus on Mon Aug 01, 2011 3:22 pm, edited 1 time in total.
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Re: Issues downloading from the site

Postby Faracus » Mon Aug 01, 2011 3:30 pm

This is my trace route:

Tracing route to www.simviation.com [205.252.250.27]
over a maximum of 30 hops:
Last edited by Faracus on Mon Aug 01, 2011 3:31 pm, edited 1 time in total.
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Re: Issues downloading from the site

Postby pete » Tue Aug 02, 2011 2:12 am

Hi

The server has not been down and therefore a ping will always work.

Can you provide a tracert?
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Re: Issues downloading from the site

Postby Faracus » Tue Aug 02, 2011 2:20 pm

Tracing route to www.simviation.com [205.252.250.27]
over a maximum of 30 hops:

  1  General failure.

Trace complete.

that is the tracert for today, same as the one I posted yesterday.
Last edited by Faracus on Tue Aug 02, 2011 2:24 pm, edited 1 time in total.
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Re: Issues downloading from the site

Postby pete » Tue Aug 02, 2011 2:37 pm

Hi

This is not a tracert

Can you please do the following

Go to Start - All Programs - Accessories - Command Prompt

Type 'tracert www.simviation.com'

Right click the black window box and 'select all'

This will copy the results to your clipboard. You can then paste in the results.

Should look somthing like this

1         0        0        0           206.123.64.154        - 
2         0        0        0           64.124.196.225       xe-4-2-0.er2.dfw2.us.above.net 
3         0        0        0           63.218.23.29       ge5-4.br02.dal01.pccwbtn.net 
4         33        33        34           205.252.250.27       simviation.com 

Thank you
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Re: Issues downloading from the site

Postby Faracus » Tue Aug 02, 2011 2:51 pm

to prove that I am doing it right and that is all I am getting here is the full prompt

C:\Users\Stephen>tracert www.simviation.com

Tracing route to www.simviation.com [205.252.250.27
over a maximum of 30 hops:
Last edited by Faracus on Tue Aug 02, 2011 2:56 pm, edited 1 time in total.
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Re: Issues downloading from the site

Postby pete » Tue Aug 02, 2011 4:53 pm

Hi,

Well it's good to hear this and thanks also for the feedback.

It is far better that problems are aired in the open as this helps with feedback and maybe others with a similar problem will read this.

It also helps me to deal with future similar problems
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