Unable to download anything

[pete]

Hi everyone,
My problem is that I can't trace route to www.simviation.com, I get "destination host unreachable"

What can I do to solve this?

PLEASE Help!

Hi Paul,

The fact that you have posted here means you are reaching our server.

If you are having trouble with a tracert try temporarily turning off your firewall to see if this makes a difference - if it does your firewall may need to have simviation added as a trusted site.

If you can be specific about what problem you are having I can try to help. Thanks

[Paul LMR]

Hi Pete,
Thanks for your reply. I turned off my Windows Firewall, but still no luck. I also have simviation as trusted sites under Internet options.
What I get is the "Download this file now!" page and when I click on it I get the "Internet Explorer cannot display the webpage" page... sorry I don't know yet how to post a picture on this reply!

[pete]

Hi - sounds like an Internet Explorer setting.

Try Firefox. If that resolves your problem then it's IE.

You could try this: (found in a tech forum)

Try going to Accessories - System Tools - Internet Explorer (No Add-Ons) and
see if ie7 will connect to the internet. If so - it's cookies or an add-on
that's causing the problem. Close the browser and go to Start - Run - type in
inetcpl.cpl, Select Delete Browsing History - and delete temporary internet
files & cookies. Click on the Security Tab & select "Reset all zones to
default level" at the bottom. Click on the Content tab and select "Clear SSL
state". Click on the Advanced Tab, under "Browsing" clear the check from the
"Enable third-party browser extensions". Click OK at the bottom & reopen ie7
from the normal ie7 icon & you should connect.

[ThatGuy]

Were there any changes to the site between when the site updated and now? I still can't get anything.

[Paul LMR]

Hey Pete,
I appreciate your patience.
I tried with Firefox but it also came out with a network timeout. Then I tried everything on the list that you sent me, but still nothing. I even did a "Restore advanced settings" and a "Reset" on the Internet properties' Advanced tab.

So you know I recently upgraded my windowsXP to SP3. I don

[pete]

Have you tried disabling your firewall?

If you run a tracert where does it get to?

Were there any changes to the site between when the site updated and now? I still can't get anything.

Nothing changed. Have you tried another PC? I think you need to take a look at your PC settings -- firewall -- browser -- any other apps you may have running that could effect browsing - such as home network (On that try another PC on your home network)

I run 4 PC's at home -  2XP, 2Vista/3 plugged in, 1 wireless/1old, 3 new/ etc

The only time I had a problem lately was when a Windows XP auto update on XP caused Zone Alarm to stop connections. I updated Zone Alarm & all was fine again. I haven't added anything - all connection settings are default. No problems connecting to files or site.

[ThatGuy]

I remember that just after I noticed the site updated I could download. The next day I couldn't. I didn't update, chanjge anything or even run any prog except IE. I know it's me but I can't figure out what.

[pete]

I remember that just after I noticed the site updated I could download. The next day I couldn't. I didn't update, chanjge anything or even run any prog except IE. I know it's me but I can't figure out what.

You haven't said whether you have tried another PC &  ....  you say you haven't run any program other than IE ... .....  ???

[ThatGuy]

Sorry. I have tried my mom's computer at work. It works. I have tried firefox. It didn't work.

[Boikat]

Just out of curiosity, what kind of modem do you have? Is it possible that it is a modem problem?

The reason I ask is because a few years ago, I suddenly had no internet on dial up.  I called BellSloth and found out they had upgraded overnight and no longer supported my "stone-age" modem.  

[ThatGuy]

Here's the thing, I have internet. Everywhere else I go, I have no problems. Downloading here is the only problem I have. I get as far as the pop-up window and I can't download.

[pete]

Out of interest I would ask you something again  - if you don't mind.

Can you show your download problem occurring in Firefox? Screenshot?

I have asked you this before & you haven't done it .... I still suspect your problem lies in a very simple solution - namely your Internet Explorer setup or wireless connection to your home network.

Showing Firefox (I'd like to see the shot) will eliminate (in my mind) IE as being the 1st suspect ....   8-)

[YYZ360]

Hey All.. been reading this for a bit.

[ThatGuy]

Nothing changed. Have you tried another PC? I think you need to take a look at your PC settings -- firewall -- browser -- any other apps you may have running that could effect browsing - such as home network (On that try another PC on your home network)

1. I have one PC at my house. It runs XP. I have IE6.
2. I have download managers, but they were installed recently. I dont use them for this stuff. They do not monitor IE.
3. My internet is dial-up.
4. I have no problem with any other sites.
5. I have checked both Zone Alarm and IE for anything that would affect downloading at simviation. No Problems
6. I added simviation as a trusted site: no effect.
7. I tried Firefox: did not help (and since you keep insisting, I'll reinstall Firefox and show you the problem later)

Anything else that might help?

[ThatGuy]

And here you are pete: FIREFOX




Apparently it is me having problems with your server