prob with mediaplayer internet connection

[elwellnick24]

hi guys, im having problems with media player 10 connecting to the internet, plus google earth too.
i just get a 'the page cannot be displayed' messaged.
im running norton security, and ive checked everything i can think off but still no luck! anyone got any ideas? cheers, nick  :)

[elwellnick24]

no one..?  :(  

[Gunny04]

Dont use windows media player and wait until google earth is back up? Or if you have a router/Firewall make sure the ports are open/programs allowed! Cheers, Gunny

[Delta_]

Make sure IE is not set to work offline.

While on IE go to File, then make sure work offline is not ticked.

[elwellnick24]

no, ie isnt set to work offline, but it says it cannot find server.....

[Weather_Man]

Disable Norton and everything firewall/virus related to determine if these are causing the problem -- also check windows firewall. If page still does not display, could be a server issue (their problem, not yours), or some obscure internet properties setting. In which case, set everything to default.

[elwellnick24]

ok, ive disabled everything, but still no joy...whats the next step? should i contact aol? cheers

[Scorpiоn]

If it were just a WMP problem, I would say double check your WMP internet settings, but you Google Earth ain't working either.  Has you Google Earth ever worked properly?

AOL is less than stellar, and I would be preparing my pointing finger in a case like this.

[elwellnick24]

no, google earth has never worked properly.....

[elwellnick24]

right, i think the basic problem is internet explorer cannot connect to server. any ideas on how i can fix it? cheers

[elwellnick24]

ive installed firefox and its working fine  ???  but explorer still refuses. can i configure mediaplayer, google earth etc to use firefox rather explorer (if this is the problem of course)

[candle_86]

go to internet options, then lan settings and check the auto detect settings for IE