No display on new system

[NickN]

OK

This makes sense and yes.. it is a Acer screwup

Their system does not change frequencies automatically as it should and requires the internal be reset or the monitor be rebooted... if thats the case it may happen again but its definitely a Acer design flaw

[Wingo]

Thanks for the confirmation and explanation Nick. Do you happen to have any links for more information? During more looking around I found mention of a fix through a firmware update for the screen and I was hoping to get as much info on it as possible. Once again thankyou for the help and insight.

[Wingo]

Shane: It appears if my life did depend on it, I could save it. I just found the place where I found the info on the acer screens. http://www.fixya.com/support/t134458-mo ... er_says_no the first few posts have the fixes. The search term that helped me stumble on this was "Acer DDC/CI"

[ShaneG_old]

Thanks for the link!   Doing the reset appears to have worked for me, so far!  Thanks again for bringing this one up.

[Wingo]

No probs at all. The only reason I did end up bringing this up is I thought my issue was a lot more serious at first. I'm thinking of getting onto Acer and seeing if I can get this firmware upgrade performed under warranty. Is yours still under warranty?

[ShaneG_old]

Sure is! Let me know how you do.

[NickN]

Thanks for the confirmation and explanation Nick. Do you happen to have any links for more information? During more looking around I found mention of a fix through a firmware update for the screen and I was hoping to get as much info on it as possible. Once again thankyou for the help and insight.

No links.. I just know that a monitor, any monitor, has 2 internal systems in play when you boot. One is the power save in which the signal from the cable should energize the monitor and the 2nd is the frequency of the card in use which the monitor should match as it comes out of power save mode and display the image.

If either one are not working correctly and its confirmed the issue is not the card by switching displays or cables, then the monitor itself is defective.

Its also very rare, if ever, to have the monitor work after it boots into Windows. Usually it does not come on at all.

So in this case and since the monitor was working the problem must be a design flaw on the part of Acer where their internal programming or hardware is not communicating correctly with more modern adapters

[Wingo]

To conclude, I have found how to reproduce the error. If the cable is unplugged from either end and replugged into any output/input the display goes back to the way it was at the beginning of the thread. Unplugging the power while the DVI cable is in and the monitor is turned on, then performing the reset and plugging it back in fixes the problem again.