sound loss

[valo1030]

ok...heres the latest gremlin i have in fs9...its driving me batty....i sometimes lose sound while flying (always early in flight right after takeoff) or my sound doesn't even load!.... after rebooting it usually comes on....., checked my "dxdiag" and the message i get is "directsound failure at step 19 (user verification of software)"...what the heck is all that!?...my system is hpa250n, 2,6gig speed, 2gig ram/2700, radion 9800xt, all the latest drivers, etc...can anyone shed some light on all this??...do i need a sound card...i'm not even sure if my rig has a stand alone sound card!...plz help if you can
thanx

[Delta_]

That sounds like a bad installation of DX.
Try this
http://downloads.guru3d.com/download.php?det=626

Then re-install DX.

[valo1030]

thanx for the reply hi-d...went to the guru site, but too nervous to uninstall dx and then reinstall....instructions say to have window 2000 xp disc handy,,,,,i aint got that!...oem on my machine...so, now what???...anyhow, i think this may have something to do with  me as the "user" no longer recognized for this software, fs9, so...could it be that i should delete the "no disc" option and go back to disc 4???....i've been at this all day, since 8 o clock this am!!!!!.....any other thoughts??..bottom line...basic sound problem...tried everything i know, now starting to grab at thin air.....

[Delta_]

If you get DX9.0b (even if you have it already) and install it again, it may overwrite the originals and fix the problem.

[congo]

It does overwrite itself, you can't uninstall it to my knowledge.

Be brave, I've never seen DX ask for the windows disk, what are they on about?

[valo1030]

hey congo..whats up...yea, i got brave and reloaded the dx...no help...talked to microsoft today.....we tried clean boots, etc....not really sure what we accomplished but so far so good...however, since this problem is intermittent, i;ll just wait and see,  so far i started fs9  several times with no sound loss...so ...maybe..maybe...micrsoft promises (yea sure) they will call back in 24 hrs to see if we got a fix......dont you just love fs9..........

[congo]

...talked to microsoft today.....we tried clean boots, etc....not really sure what we accomplished but so far so good........

Ah, the old Clean Boot Trick! I was gonna suggest taking your shoes right off! I suppose the guy from Microsoft was Tip-toeing around the problem.... Maybe I should just put a sock in it before I put my foot in my mouth...