Was your account registered under your current e-mail address? I had no problems logging in at all. When I checked my account I found it was under my old Freeserve e-mail address from when I originally joined over 10 years ago. :o
If they'd tried to mail me a new password I obviously wouldn't have received it.
Yep, Doug...
I've been lucky enough to retain my old "Freeserve" E-Mail address since the Dawn of Time!... :-*...!
Freeserve > Wannado > Orange....
My internet "connection" is now with Talk-Talk (6.5/8.0 Mb's ), changed from Orange, but my Freeserve E-Mail address is still with Orange. It has never changed, even since the days of Dial-up...(or the Dawn of Time, whichever was the earlier)...!
Paul....

...!
P.S... I have now registered anew, using my old/original Name and Password, and was accepted without a clash, so they must have lost my previous details!!
...they mess with "things"....

...

...!
P.P.S...SeanTK was having similar problems.
Win 8.1 64-bit. DX11. Advent Tower. Intel i7-3770 3.9 GHz 8-core. 8 GB System RAM. AMD Radeon HD 7700 1GB RAM. DVD ROM. 2 Terra Byte SATA Hard Drive. Philips 17" LCD Monitor. Saitek Cyborg X Fly-5 Joystick. ...and a Briggs and Stratton Petrol Lawn Mower.