slow download

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slow download

Postby marcori » Fri Aug 16, 2019 12:18 pm

I subscribed the membership, but the downloading seems to be as slow as before.
II access through the log-in and check the remember me, but it seems I'm not remembered, because I have to log-in every time.
How do I know that I am a registered user?

thanks
Ezio
marcori
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Re: slow download

Postby pete » Fri Aug 16, 2019 3:15 pm

marcori wrote:I subscribed the membership, but the downloading seems to be as slow as before.
II access through the log-in and check the remember me, but it seems I'm not remembered, because I have to log-in every time.
How do I know that I am a registered user?

thanks
Ezio


Hi Enzio

Are you sure you are logging in?
If logged in you will see a 'Members area' in top left of page and no ads when browsing pages.

Please remember that login names are case sensitive and be careful if copying and pasting not to include a blank space at the end.

Meanwhile I will look up your membership and send you an email confirming your username and password.

Edit: Hi again Enzio. I tested your account and logged in ok. Please see email sent confirming details and showing login and download speed.

As always let me know if you have any further issue and thank you for your support.
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