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Download Problem

PostPosted: Tue Jan 04, 2011 5:14 pm
by Bubblehead
When I try to download aircraft, I get this "Download File" box and when I click on the recommended file, I get an advertisement from a Registry software vendor. What's going on?

Re: Download Problem

PostPosted: Wed Jan 05, 2011 9:42 am
by pete
Hi - the only ads we run are banners on the top, left column and base of the page in the free areas.

No simviation link goes to an ad. I suspect you clicked an ad - not the file download button.

If you can be more specific about what you clicked, I or someone else can replicate what you have done to give you more specific info.

Thanks

Re: Download Problem

PostPosted: Wed Jan 05, 2011 8:52 pm
by Bubblehead
What happened to the simple way of downloading just by clicking on the aircraft and save. Is it possible that my paid express log-in priveleges has expired for 2010 and that I need to renew it?

Re: Download Problem

PostPosted: Thu Jan 06, 2011 6:26 am
by pete
If you are seeing ads you are not logged in.

I have just checked your account and it expires in Jan 24th 2011. You will receive a renewal email about this.

If you are having any problem logging in either 'request password' or email me at webmaster@simviation.com

Thanks