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premium membeship slow downloads

Posted:
Wed Nov 30, 2016 10:38 pm
by ch47a
Is there a problem with the downloading of files? I have a premium membership through next year
Re: premium membeship slow downloads

Posted:
Thu Dec 01, 2016 3:33 am
by pete
Sorry to hear of your problem. No other reports and site running as normal.
If you have just signed up - please make sure you are correctly logged in (usernames / passwords are case sensitive). Once logged in you will see no ads and 'Member's area' in top left of your pages.
Just checked and download speeds are normal -

Let me know if you still have a problem and thank you for your vital support.
Pete
Re: premium membeship slow downloads

Posted:
Fri Dec 02, 2016 5:42 pm
by ch47a
Its been a couple of days now, still no joy. downloads are still about 65 kbs, tried different files and still no luck. HELP would be much appreciated.
Re: premium membeship slow downloads

Posted:
Fri Dec 02, 2016 6:38 pm
by pete
Hi
You will need to give some info in order for me to know why you are having trouble. You can see the downloads are working fine once you are logged in. I suspect you are not logging in properly.
Are you seeing no ads and are you seeing 'members area' in top left of page?
When you click on a file to download - what happens?
Thanks
Re: premium membeship slow downloads

Posted:
Sat Dec 03, 2016 8:46 am
by ch47a
Log in appears to be ok. No ads, It goes to download ok. It's just that my dl speeds seem to be limited to 65 kbs. I tried to dl a file from another site and same thing. Me thinks I may have picked up malware or virus. I'll run some scans and see what happens.. onward and upward. If I get it sorted I'll Post it here.
Re: premium membeship slow downloads

Posted:
Sat Dec 03, 2016 11:40 am
by pete
Try running ccleaner and always make sure you are running a good anti virus.
cCleaner and reboot can fix a lot of things!
Like you say - let us know when you get it resolved. Thanks
Re: premium membeship slow downloads

Posted:
Wed Jan 25, 2017 7:00 am
by lb632001
I have the same problem. Max download speed is 60kb/s
Re: premium membeship slow downloads

Posted:
Wed Jan 25, 2017 9:20 am
by ch47a
Finally got it all sorted out, seems it was a hardware problem. Water was getting into the connection box outside the house. new box and connection and all is well.
Re: premium membeship slow downloads

Posted:
Wed Jan 25, 2017 10:48 am
by pete
lb632001 wrote:I have the same problem. Max download speed is 60kb/s
Hi -In almost all cases the member is not logging in correctly. Are you seeing no ads, a 'Members area' link on top left of page and no pop up download box when you click to download files? If not you are not logged in.
Please remember that all usernames/pw's are case sensitive.
Please PM me with your details if you are still having the problem or email
support@simviation.comThank you for your support.
Re: premium membeship slow downloads

Posted:
Wed Jan 25, 2017 12:23 pm
by Jean Loup
Re: premium membeship slow downloads

Posted:
Thu Jan 26, 2017 12:07 pm
by lb632001
All is ok today. Thanks for all.
Re: premium membeship slow downloads

Posted:
Thu Jan 26, 2017 1:25 pm
by pete
Well that should not be happening...
Demo:
Non member download

Member download

How are you downloading?