premium membeship slow downloads

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premium membeship slow downloads

Postby ch47a » Wed Nov 30, 2016 10:38 pm

Is there a problem with the downloading of files? I have a premium membership through next year
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Re: premium membeship slow downloads

Postby pete » Thu Dec 01, 2016 3:33 am

Sorry to hear of your problem. No other reports and site running as normal.

If you have just signed up - please make sure you are correctly logged in (usernames / passwords are case sensitive). Once logged in you will see no ads and 'Member's area' in top left of your pages.

Just checked and download speeds are normal -

Image


Let me know if you still have a problem and thank you for your vital support.

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Re: premium membeship slow downloads

Postby ch47a » Fri Dec 02, 2016 5:42 pm

Its been a couple of days now, still no joy. downloads are still about 65 kbs, tried different files and still no luck. HELP would be much appreciated.
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Re: premium membeship slow downloads

Postby pete » Fri Dec 02, 2016 6:38 pm

Hi

You will need to give some info in order for me to know why you are having trouble. You can see the downloads are working fine once you are logged in. I suspect you are not logging in properly.

Are you seeing no ads and are you seeing 'members area' in top left of page?
When you click on a file to download - what happens?
Thanks
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Re: premium membeship slow downloads

Postby ch47a » Sat Dec 03, 2016 8:46 am

Log in appears to be ok. No ads, It goes to download ok. It's just that my dl speeds seem to be limited to 65 kbs. I tried to dl a file from another site and same thing. Me thinks I may have picked up malware or virus. I'll run some scans and see what happens.. onward and upward. If I get it sorted I'll Post it here.
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Re: premium membeship slow downloads

Postby pete » Sat Dec 03, 2016 11:40 am

Try running ccleaner and always make sure you are running a good anti virus.

cCleaner and reboot can fix a lot of things!

Like you say - let us know when you get it resolved. Thanks
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Re: premium membeship slow downloads

Postby lb632001 » Wed Jan 25, 2017 7:00 am

I have the same problem. Max download speed is 60kb/s
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Re: premium membeship slow downloads

Postby ch47a » Wed Jan 25, 2017 9:20 am

Finally got it all sorted out, seems it was a hardware problem. Water was getting into the connection box outside the house. new box and connection and all is well.
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Re: premium membeship slow downloads

Postby pete » Wed Jan 25, 2017 10:48 am

lb632001 wrote:I have the same problem. Max download speed is 60kb/s


Hi -In almost all cases the member is not logging in correctly. Are you seeing no ads, a 'Members area' link on top left of page and no pop up download box when you click to download files? If not you are not logged in.
Please remember that all usernames/pw's are case sensitive.

Please PM me with your details if you are still having the problem or email support@simviation.com


Thank you for your support.
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Re: premium membeship slow downloads

Postby Jean Loup » Wed Jan 25, 2017 12:23 pm

That is very strange: me not a premium member, I get from 1.5 to 4 Mbps download speed (only two downloads at a time, of course) :clap: :clap: :clap:
<<r <<t
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Re: premium membeship slow downloads

Postby lb632001 » Thu Jan 26, 2017 12:07 pm

All is ok today. Thanks for all.
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Re: premium membeship slow downloads

Postby pete » Thu Jan 26, 2017 1:25 pm

Jean Loup wrote:That is very strange: me not a premium member, I get from 1.5 to 4 Mbps download speed (only two downloads at a time, of course) :clap: :clap: :clap:
<<r <<t


Well that should not be happening...

Demo:

Non member download

Image

Member download

Image



How are you downloading?
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