Impressed

As some of you are well aware I'm building a plane (the missus keeps complaining about the piles of wood!)
Now I wanted to start looking into buying off-the-shelf parts and their cost, so I contacted a number of suppliers both in America and Europe, so far I've had a lot of "If you send us a wad of cash we might send you a catalogue" type messages, one letter to the same effect. A number of non-responses (oddly all the British companies, I guess we are still far behind America in customer service
About a century or so behind), but one American company has totally impressed me.
Wag-Aero sent me their full catalogue for no charge! I was so impressed by this customer service that I'll be buying quite a lot of bits off them! In fact I won't be using anyone else!
So well done Wag-Aero, a really nice bunch of people who care
And set an example to the rest of the aviation industry 
Ozzy
PS. They even do some Spitfire type gauges
These guys are great

Now I wanted to start looking into buying off-the-shelf parts and their cost, so I contacted a number of suppliers both in America and Europe, so far I've had a lot of "If you send us a wad of cash we might send you a catalogue" type messages, one letter to the same effect. A number of non-responses (oddly all the British companies, I guess we are still far behind America in customer service

Wag-Aero sent me their full catalogue for no charge! I was so impressed by this customer service that I'll be buying quite a lot of bits off them! In fact I won't be using anyone else!
So well done Wag-Aero, a really nice bunch of people who care


Ozzy
PS. They even do some Spitfire type gauges



