by expat » Sat Jun 05, 2010 9:55 am
In Germany you can take you brand new car to an independent garage for a service. Some years back a chap bought a Skoda and had it serviced at an independent as Skoda are part of VW and as such had to be serviced at his local VW dealership at VW prices. He then had a warranty claim and it was refused. He sued saying it was of no consequence who checked the brake linings changed the oil and oil filter as long as it was done correctly. He won!!! It has been decided here that if your car has been serviced by an independent garage it has no effect on the warranty of the selling garage. Makes servicing a whole lot cheaper. The EU has picked up on this and if all goes well it should be a EU wide directive some time next year.
Matt
"A bit of a pickle" - British translation: A catastrophically bad situation with potentially fatal consequences.
PETA

People Eating Tasty Animals.
B1 (Cat C) licenced engineer, Boeing 737NG 600/700/800/900 Airbus A318/19/20/21 and Dash8 Q-400
1. Captain, if the problem is not entered into the technical logbook.........then the aircraft does not have a problem.
2. And, if you have time to write the fault on a napkin and attach to it to the yoke.........you have time to write it in the tech log....see point 1.