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Iris Product Support

PostPosted: Fri Jul 16, 2010 3:25 pm
by Bumkin
Has anyone dealt with Iris before concerning product support and if so, how was your experience?  I have posted on their forum and submitted a support ticket.  Based on the response I have received in the last 2 weeks (none) it seems as though I have been filed in the ignore section.  I was wondering if this is unusual and I should be patient or if this is typical and I need to just move on.  Thanks.

Re: Iris Product Support

PostPosted: Sat Jul 17, 2010 5:34 pm
by skoker
Never dealt with them, I heard that if the question has been asked before, the wont answer it. :-/