Come on Abacus, speed up the product key e-mails!

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Come on Abacus, speed up the product key e-mails!

Postby brantmacga » Sun Jan 04, 2009 9:35 pm

Since its the weekend, I'm writing this gripe here because i'm sure no one is at abacus right now. I downloaded a product earlier this afternoon and purchased the product key around 4pm. Its now 9:30pm and the product key popped up in my inbox as i was writing this post; its a good thing because my mood was a little worse when i hit the 'start new topic' button.  :)


Seems like they could get the product keys to you in a little more timely manner. I'm guessing it has something to do with the CC processing they use taking awhile to confirm payments.

Regardless, I still like their products.
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Re: Come on Abacus, speed up the product key e-mails!

Postby Felix/FFDS » Mon Jan 05, 2009 6:26 pm

I'm guessing it has something to do with the CC processing they use taking awhile to confirm payments.


Most probably - I believe that over the weekend they're processed by hand ....  


Regardless, I still like their products.


Then, you definitely have their WW2 Carrier Ops package, right?

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Re: Come on Abacus, speed up the product key e-mails!

Postby Anxyous » Tue Jan 06, 2009 12:43 pm

I think you took a wrong turn on your way to the Abacus support forum :D
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Re: Come on Abacus, speed up the product key e-mails!

Postby homebrewer » Sun Jan 11, 2009 2:02 am

I buy essentially all my add-ons from abacus. I purchased the FSX bundle for N. America, Mexico and Canada (I think Canada) last year, on March 21. I got a bit of it; the rest is still waiting to ship. Is anybody else getting antsy about his order of stuff from abacus?
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Re: Come on Abacus, speed up the product key e-mails!

Postby Felix/FFDS » Tue Jan 13, 2009 10:59 pm

I buy essentially all my add-ons from abacus. I purchased the FSX bundle for N. America, Mexico and Canada (I think Canada) last year, on March 21. I got a bit of it; the rest is still waiting to ship. Is anybody else getting antsy about his order of stuff from abacus?



That is unusual - write directly to Adam Howe - adam@abacuspub.com
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