Ryanair does it again

[expat]

A spokesman for Ryanair confirmed a staff member did write on the site but dismissed Mr Roe as a lunatic and an idiot.

He said: "It is Ryanair policy not to waste time and energy in corresponding with idiot bloggers and Ryanair can confirm that it won't be happening again.

"Lunatic bloggers can have the blog sphere all to themselves as our people are far too busy driving down the cost of air travel," he added.

I really do wonder if Ryanair just don't think, or are all these media gaffs the companies version of shock and awe in the advertising

[Craig.]

So theres a public admission of guilt from a major company personally attacking a customer.. This guy will be getting lots of free flights when he's done.

[expat]

So theres a public admission of guilt from a major company personally attacking a customer.. This guy will be getting lots of free flights when he's done.

If it was America, they would have a zillion dollar law suit, the UK, here is a bag of peanuts and a miniature coke and no ice

Matt

[Hagar]

If it was America, they would have a zillion dollar law suit,

Some might say thank goodness it isn't. The litigation culture has a lot to answer for.

Let's face it, nobody got hurt or stands to suffer long-term illness as a consequence of this rather silly episode. It makes some of the Ryanair employees appear stupid, insensitive or both but I'm sure that applies equally to other airlines. Meanwhile, they say there's no such thing as bad publicity.