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product key

Posted:
Sat Sep 18, 2010 6:58 pm
by captjim
Hello fellow simmers, captjim here again. BIG PROBLEM. I had to uninstall/reinstall my FX Gold Edition w/ Acceleration program. When they asked for the product key, which is included in the box it will not work. Of course Microsoft Support is of little support. Anyone out there with similar problems. I might add that I also have FS9 edition and the same problem exists there too. Help please!!! captjim

Re: product key

Posted:
Sat Sep 18, 2010 7:04 pm
by garryrussell
I re installed my FS.X on a new HD
My FS 9 has been on two HD of my old machine and two HD's on the current machine and I had no trouble acivating the sims.
If it is a genuine copy I have heard MS are very helpful.at least I know of folks who have had a problem and been helped.
I'm puzzelled by this tbh. :-/
Re: product key

Posted:
Sat Sep 18, 2010 7:22 pm
by captjim
Yes, it is a genuine program, paid good money for it and I would expect it to continue to play well. I would like to know who and/or where in microsoft to go for help. captjim :-?
Re: product key

Posted:
Sat Sep 18, 2010 7:40 pm
by Steve M
I believe I phoned the MS Support people for help..
http://go.microsoft.com/fwlink/?linkID=25127
Re: product key

Posted:
Sat Sep 18, 2010 8:28 pm
by tcco94
I dont think theres a product key for fs9? :-?
Re: product key

Posted:
Sun Sep 19, 2010 12:57 pm
by EVVFCX
Hi captjim, did you enter the correct product key as there are two key for the fsx gold.
When you say you gave them the product I assume you mean you entered the product key?
When I installed fsx gold, I didn't have internet at home a the time so used their free phone number and it was long winded and automatic but worked first time both for fsx Pro and the XP pack.
I'd try agian
regards
Steve
Re: product key

Posted:
Sun Sep 19, 2010 1:47 pm
by BrandonF
fsx Pro and the XP pack
What? :-? No such thing as FSX Pro and I haven't heard of an XP pack.
Re: product key

Posted:
Sun Sep 19, 2010 2:58 pm
by Daube
FSX pro is how FSX Deluxe is called in some countries. It's an official name, for example here in France we call it "FSX edition professionnelle"...
The XP pack is surely the Acceleration pack (like aXeleration Pack...)
Re: product key

Posted:
Sun Sep 19, 2010 3:00 pm
by BrandonF
OOOOOOOOOOOOOOOHHHHH!!!!!!

Re: product key

Posted:
Tue Sep 21, 2010 9:55 am
by Lin C
[quote]Hello fellow simmers, captjim here again.