Crashes and Reboots

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Crashes and Reboots

Postby SimBill » Tue Nov 02, 2004 2:28 pm

Hi, this keeps happening just about everytime I start my FS. It starts then crashes and reboots right back to desktop.  This is the error message I get.

Error message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER
Article ID : 293078
Last Review : May 31, 2004
Revision : 3.0
This article was previously published under Q293078
On this Page
SYMPTOMS
CAUSE
RESOLUTION
WORKAROUND
MORE INFORMATION

SYMPTOMS
You may receive one of the following Stop error messages:
STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER
STOP: 0x100000EA THREAD_STUCK_IN_DEVICE_DRIVER_M
CAUSE
This issue may occur if the display driver is caught in an infinite loop while it waits for the video hardware to become idle. This issue typically indicates a problem with the video hardware or that the display driver cannot program the hardware correctly.
RESOLUTION
To resolve this issue, obtain and install the most current driver for your video adapter, or replace your video card.
WORKAROUND
To work around this issue, follow these steps: 1. Click Start, click Control Panel, and then double-click Display.
2. On the Settings tab, click Advanced, and then click the Troubleshoot tab.
3. Move the Hardware Acceleration slider to None, and then clear the Enable Write Combining check box.
4. Click OK, and then click OK.

Note This procedure prevents the display driver from programming the hardware incorrectly, but you may lose some display functionality and performance. Although you can increase the hardware acceleration settings higher than None to regain functionality and performance, these settings increase the chance that the issue will occur again. For maximum stability, leave hardware acceleration off.

MORE INFORMATION
This Stop error message may also occur in video adapter drivers that do not represent a physical device. For example, this Stop error message may occur in the virtual video adapter driver that is used by Symantec PCAnywhere. If PCAnywhere is installed on a computer where this error message occurs, visit the Symantec Web site to determine if there are any available fixes for your version of PCAnywhere.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Here is my system specs:
System Information
------------------
Time of this report: 11/1/2004, 06:09:29
      Machine name: BILL
  Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
          Language: English (Regional Setting: English)
System Manufacturer: ECS
      System Model: M848A
              BIOS: Default System BIOS
         Processor: AMD Athlon(tm) XP 2800+,  MMX,  3DNow, ~2.1GHz
            Memory: 512MB RAM
         Page File: 198MB used, 1051MB available
       Windows Dir: C:\WINDOWS
   DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
    DxDiag VersiDisplay Devices
---------------
       Card name: NVIDIA GeForce4 MX 440 with AGP8X
    Manufacturer: NVIDIA
       Chip type: GeForce4 MX 440 with AGP8X
        DAC type: Integrated RAMDAC
      Device Key: Enum\PCI\VEN_10DE&DEV_0181&SUBSYS_00000000&REV_A4
  Display Memory: 64.0 MB
    Current Mode: 800 x 600 (32 bit) (60Hz)
         Monitor: Dell E551a
 Monitor Max Res: 1024,768
     Driver Name: nv4_disp.dll
  Driver Version: 6.14.0010.5672 (English)
     DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/24/2004 10:04:00, 4274560 bytes
     WHQL Logo'd: Yes
 WHQL Date Stamp: n/a
             VDD: n/a
        Mini VDD: nv4_mini.sys
   Mini VDD Date: 3/24/2004 10:04:00, 1895648 bytes
Device Identifier: {D7B71E3E-42C1-11CF-9875-0A2005C2CB35}
       Vendor ID: 0x10DE
       Device ID: 0x0181
       SubSys ID: 0x00000000
     Revision ID: 0x00A4
     Revision ID: 0x00A4
     Video Accel:
Deinterlace Caps: n/a
        Registry: OK
    DDraw Status: Enabled
      D3D Status: Enabled
      AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
on: 5.03.2600.2180 32bit Unicode



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SimBill
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Re: Crashes and Reboots

Postby MichaelH » Tue Nov 02, 2004 5:04 pm

Bill,
For a start, I would download and install the latest nvidia driver and see if that solves the problem.

http://www.nvidia.com/object/winxp_2k_61.77

# "Download Accelerator" utilities should be disabled when downloading any drivers.
# Do not run virus protection software in the background while installing the drivers. This prevents the driver from configuring itself properly.
# Before installing new drivers make sure you uninstall all NVIDIA display drivers from the Windows Control Panel. Browse to the Start Menu > Windows Control Panel > Add/Remove Programs and search for "NVIDIA Windows Display Drivers" or "NVIDIA Display Drivers" and select remove.


After you remove the old drivers, reboot. If you get a message saying Windows has found new hardware and wants to install a driver, just cancel out of it.

Disable your anti virus scanner, and then just double click the nvidia 61.77 driver package you downloaded.
It's pretty straight forward.
Last edited by MichaelH on Tue Nov 02, 2004 5:23 pm, edited 1 time in total.
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