Page 1 of 1

O&O v11 causes blue screen

PostPosted: Tue Dec 30, 2008 7:29 pm
by Wingo
I'm running O&O V11 64 bit on Vista x64 and I'm currently trying to complete my second name pass. Every time it reaches towards the last files I get a blue screen, so far I haven't seen any details that may help except for a mention of NT64 in a file name. When the blue screen occurs it is processing inside one of the last folders inside the windows folder. Google has turned up nothing as far as I've been able to find. Any ideas?

Re: O&O v11 causes blue screen

PostPosted: Tue Dec 30, 2008 7:58 pm
by Wingo
Problem solved. ESET was detecting some of O&O's actioins as harmful and causing the crash when it attempted to access certain files. I added O&O to ESET's ignore list and it works fine.

Re: O&O v11 causes blue screen

PostPosted: Wed Dec 31, 2008 4:46 pm
by idahosurge
Interesting, I am running XP 32 bit, but I also have O&O v11.1 and ESET, but I have never had the problem that you had.

Rod

Re: O&O v11 causes blue screen

PostPosted: Thu Jan 01, 2009 5:13 am
by Wingo
What build ESET are you running? I never had this problem either until I upgraded ESET to the latest 3.0.684 build.

Re: O&O v11 causes blue screen

PostPosted: Thu Jan 01, 2009 12:05 pm
by idahosurge
I am running ESET NOD32 AV v3.0.621.0