MS update fails to install

[michaelmichael]

until recently was always able to do an MS update without problems. Now when ever i try the "Windows Genuine Advantage Validation Tool (KB92130) although downloaded fails to install.

And because it fails the install process i can no longer update the xp home operating software with the critical or recommende updates.

Question : has anybody encountered the same problem recently ansd if so what did you guys do to over come it

thanks  

michaelmichael

[Politically Incorrect]

There is usually a link to get to the downloads without using the validation tool, look towards the bottom of the page.

But going this route you may have trouble seeing which updated that it is you need.

[Katahu]

Are you using Fire Fox or Internet Explorer as your web browser? M$'s sites only work with IE. Well, there are extensions that gives FF that ability, but I would use IE instead just to be safe.

[candle_86]

Well I had this, I share my xp disk with my family so thats one disk for 4 computers. And well I never pass. Alot of sites offer them, and MS will even send them to you on CD

[michaelmichael]

thanks for your info guys

i am using IE the alternate site did not provide a list of available downloads

Kakatu  i fail to see your solution other than to get a cd from Ms.

Did any of you get passed the "failed to update error" and how did you do it.

michaelmichael

[Brett_Henderson]

This thread is kinda confusing.

If it's what I think it is *wink* there are a few, well-documented ways around Genuine Advantage involving "Manage add-ons"..

Or maybe I'm confused.. which is normal..  ;)

[Katahu]

Kakatu  i fail to see your solution other than to get a cd from Ms.

My suggestion is not the only solution and I'll admit to that. But I have to point out that certain web browsers tend to be a factor in these situations. One time, I couldn't download any updates from M$ while using Fire Fox. However, if you still are using Internet Explorer, check to see if your security settings are not affecting the authentication process.

There are just so many factors to consider that some situations like yours might require jumping through hoops to get what you need.

[michaelmichael]

Thanks for all the info so far nothing has worked. i will now turn down all the security settings to absolute zero and try once more.  i'll let you guys know if it works this time,.
i'll also  disable my antivirus, firewall and spybot program. wish me good luck

michaelmichael

i;ll report shortly on the outcome

see ya

[Katahu]

Thanks for all the info so far nothing has worked. i will now turn down all the security settings to absolute zero and try once more.  i'll let you guys know if it works this time,.
i'll also  disable my antivirus, firewall and spybot program. wish me good luck

michaelmichael

i;ll report shortly on the outcome

see ya

Are you sure about that? I'm mean, you're opening up a can of worms for all the viruses out there.

[Politically Incorrect]

I share my xp disk with my family so thats one disk for 4 computers. And well I never pass.

And now we know why OS's cost so much, and we need validation tools and crap installed on our pcs.

[michaelmichael]

again thanks for the info/

i turned off all the antivirus/spybot, firewall etc. and turned down all security features and than tried again. it seems the program downloaded but wont install.  so there we have it nothing worked so far.

oh, think i'll leave it alone ( after having turned everything back to full security) until the wifey goes on vacation and than i'll do a clean install of the XP OS unless one of you guys comes up with an other way/possibility for installing the validation tool

michaelmichae